VistaJet has announced that
it has abolished hourly ferry flight fees for new Program customers
globally.
Uniquely in the industry, the
commitment applies no matter where in the world a customer is flying to or
from. The move signals a significant commitment to VistaJet’s mission to be
the first operator to offer a truly global service. Its customers now have
complete freedom when booking, without bearing the burden of paying a ferry
flight hourly rate for an aircraft to return to a home base or service area,
and enjoying truly transparent pricing.
Positioning fees have
traditionally been a frustrating and unexpected cost for business aviation
clients. Currently, most companies in the sector make their customers pay
for the cost of returning the empty plane to its home airport or service
area after a flight is completed. Depending on location, this can add tens
of thousands to the overall cost of a flight. For example, if a customer
stepped onboard a London based aircraft towards Australia, the cost of
returning the aircraft to its home base could add more than $100,000 to the
overall cost of the journey.
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VistaJet Chairman and
Founder Thomas Flohr. |
The revolutionary new
offering has been made possible by the $2.5bn investment the company has
made to grow its fleet to a global scale, as well as its effort to establish
a global customer base through its 10 sales offices around the globe. The
company’s unique business model, built on removing the notion of a home base
for its aircraft, means customers only pay for the time they are in the air:
when a VistaJet Program customer books a flight, VistaJet will simply move
the nearest plane to pick them up.
Unlike business jet charter,
VistaJet owns every one of the over 70 silver and red aircraft in its fleet,
so customers know what will greet them on the tarmac anytime, anywhere in
the world. The company has invested in an industry leading operations centre
in the European country of Malta, and created an innovative infrastructure
with the capacity to manage global flights 24 hours a day, 365 days a year.
It has also established offices on 5 continents, managing flights to over
1,600 airports in 187 countries to date.
Chairman and Founder
Thomas Flohr
said: “When you call a taxi, you don’t worry about paying for its journey to
you. Today’s entrepreneur or business executive will be flying to America
one week, Asia or South America the next, and Europe in between, so it’s
become critical to offer them a truly global service. The sustained
investment we’ve made for the past 13 years has been calculated to ensure we
can offer our customers something completely ground-breaking: one way
pricing around the globe.
"At VistaJet, we challenge
ourselves every day to offer the best experience in the industry. So along
with knowing that our customers will only pay for the time they are in the
air, when they fly with us they know that they will receive the very best
service, with everything tailored to their specific needs.”
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