The
business aviation industry met a new aviation fuel
service provider at this year’s EBACE when VALCORA
made its debut during the industry’s annual Geneva
meeting.
Daniel Coetzer,
CEO and
Valerie Bouthiaux,
General Manager, are the brains behind the new
offering with more than 25 years of experience in
the aviation fuel sector between them.
VALCORA highlighted how the company uses
state-of-the-art technology to combine pricing
transparency, tax expertise, a reliable fuel card
and a 24/7 service to simplify fuel purchasing for
business aviation customers.
Coetzer and Bouthiaux have made a significant
investment in specifying and developing a fully
automated quotation and ordering system. The
custom-made software has been designed to eliminate
errors on orders and invoices, as well as assist in
the complex calculations related to fuel taxation,
tax exemptions, VAT and MOT issues. The bespoke
technology will also significantly improve the
customer experience when it comes to the fiscal
elements of fuel transactions.
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VALCORA
CEO, Daniel Coetzer and General
Manager Valerie Bouthiaux. |
“We
have a great system which we developed ourselves by
using our knowledge of what the market needs in
terms of fuel purchasing,” says Coetzer. “We have
used the latest technology to deliver an extremely
user friendly interface which, in three simple
steps, enables customers to order fuel. It gives our
customers the confidence that they are buying fuel
in the most cost-efficient way possible and helps
them comply with the fiscal rules and regulations.”
The competitive pricing and functionality is
complemented by a customer service offering, which
provides a single, dedicated account manager for
each client.
“The
customer and supplier experience is at the heart of
what we do,” says Coetzer, who adds that to avoid
delays in refuelling, the VALCORA management team
has also drawn, on its experience, to create an
extensive network with multiple fuel suppliers at
airports where the VALCORA fuel card is accepted.
VALCORA is also one of the few real European
aviation fuel resellers with offices in Dublin and
headquarters in Geneva. The central location is
important for VALCORA’s ongoing development as it
aims to develop the European, Middle Eastern and
African markets. The company already boasts a
portfolio of European customers, ranging from
private owners through to large commercial
operators. “There is genuine interest from the
market which appreciates the combination of
transparency and customer support. Suppliers also
recognise that VALCORA can deliver high volumes and
we are pleased to say that several leading European
fuel suppliers have signed agreements with us,” adds
Coetzer.
VALCORA is run by a home-based team of five experts
and incorporates an extensive network of airports,
international fuel suppliers and partners. Coetzer
says the plan is for continued expansion across the
board. “We are born and bred European and know that
with dedication and hard work, we will win new
customers, increase our fuel supply network and aim
to be a clear leader in the field with in the next
few years.”
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