Lufthansa Technik AG has signed a long-term
global contract with FLYdocs, the most advanced records, data and transition
management solution provider in the world.
The Lufthansa Technik Group, with more than
800 customers worldwide, will be the first MRO provider to benefit from FLYdocs’
software and services, which will bring huge synergies to existing and future
FLYdocs customers and all Lufthansa Technik customers.
To foster the digital transformation,
Lufthansa Technik Group members can now take advantage of the highly advanced,
cloud-based platform for managing all their data, records, and aircraft
transitions online. By moving away from paper records, Lufthansa Technik aims to
improve the efficiency of its core business processes while ensuring consistent
regulatory compliance, as well as delivering enhanced customer service and
benefits to all of its clients.
The FLYdocs platform enables Lufthansa
Technik’s facilities all over the world to access and transact real-time
maintenance records, as well as historical data. FLYdocs will improve daily
operations, from inspection tracking to reporting, and provide instant, secure
and controlled access to third parties enabling clients to review and audit
their documentation in real-time. This greater transparency of data will improve
traceability internally and will deliver major benefits to all customers.
CIO Lufthansa Technik Group, comments, “FLYdocs is much more than a solution for
central and digital document management; it is a major cornerstone in our
strategy to digitize our operations. It will help us to streamline our internal
processes, and - more importantly - improve our customer interactions resulting
in the reduction of workloads for both parties when communicating via the
CEO of FLYdocs adds, “We are very proud and excited to have secured the trust
and the business of the world’s leading provider of MRO services. Lufthansa
Technik’s existing and future customers are sure to benefit from the ease, speed
and convenience of accessing and transacting their maintenance information via
the FLYdocs platform and we see this relationship as a major step in taking the
global industry online by working with FLYdocs in a digital way.”