Signum Aviation - the flight planning and operations support specialist - reached a milestone this month as it celebrated its 10th anniversary.
The UK-headquartered ‘boutique’ flight support company, which serves business aviation operators all over the world with complete trip-planning and operations support on a 24/7 basis was founded on 23 November 2007 in Chester with a single client, operating two aircraft at the time.
Since its humble beginnings Signum Aviation has rapidly evolved into a successful and sustainable business with a net worth CAGR (Compound Annual Growth Rate) of 52.75% for the past six years.
Today, Signum Aviation’s high performance team of 10 takes care of 150 flights a week on average - over 7,500 flights per year - for a wide mix of aircraft ranging from Citation Mustangs to Boeing 747s.
The company’s comprehensive service portfolio consists of providing flight planning, handling setup, overflight and landing permits, weather briefings and runway analysis as well as airfield performance, flight watch services and even third-party charters.
Over the years Signum Aviation has built a strong reputation in the business aviation market, and has become a trusted industry partner for a continuously expanding client base, including Heads of State, government aircraft and a number of high net worth individuals in Europe, Asia and Australasia, the Middle East, Africa and the Americas.
Jonathan Gill , Managing Director and founder of Signum Aviation said: “Highest levels of bespoke and flexible flight planning service provided by a proactive team able to respond to any aviation situation, were qualities we had in mind when Signum Aviation was launched.”
He continued: “In just ten years, Signum Aviation has become a benchmark company in the business aviation industry, as a result of not just offering a premium flight support service, but also through our sheer dedication and relentless commitment to our valued clients.”
“Our tenth anniversary is a proud moment in our company’s history, but it is also a special occasion to thank those without whom this achievement would not have been possible - our customers, industry partners and our professional, hardworking and highly-qualified team.”
Whilst many of Signum Aviation’s clients rely on the company’s ability to fulfil comprehensive operational functions, some other partners select à la carte from the menu of services offered. Among those loyal clients, who has cherry-picked Signum Aviation’s expertise in 24/7 flight planning that is unhesitating in recommending is Phil Brockwell, Commercial Director at Centerline Air Charter: “As an exclusive private charter operation we are serving a very demanding and travel-savvy clientele, whose itineraries are often highly complex and time- ressed. It is all the more important to partner with an experienced flight planning company like Signum Aviation, who have become an integral part of our daily mission to deliver exceptiona l customer trave l experiences and to make the impossible possible.”
That the “people factor” is indeed Signum Aviation’s secret to its success is reflected in 100% staff retention since the company’s launch, and that most clients have been won through ‘word-of-mouth' referrals.
In contrast to many flight support companies, who invest in technology systems to streamline the customer handling, Signum Aviation’s customer-centric approach places a strong emphasis on having a skilled team, who knows their client’s operation and specific requirements in detail. Setting the tone for the next ten years, Jonathan Gill highlighted: “Looking to the future, we will continue to invest in our personal service and product portfolio to expand our international client base. We will also make further inroads into our growth markets to be close to our customers, in particular North America, where we see great potential."
That private jet owners, operators, flight departments and flight crews can be assured to be in competent hands, demonstrates Signum Aviation’s commitment to the highest levels of quality.
The company achieved the new ISO9001-2015 standard in May 2016, one of the first aviation companies in Europe to do so, and another milestone in the company’s history.
The prestigious accreditation proves the company’s personnel, operations, facilities, equipment, and training have met highest international standards and that Signum Aviation is regularly undergoing audits to ensure quality standards are maintained.
|BlueSky Business Aviation News | 23rd November 2017 | Issue #440|