Harrods Aviation is exhibiting at
EBACE 2018 next week (stand A67) having recently gone ‘live’ with a new
automated check in system for its VIP and group charter flights at its London
Luton and London Stansted FBOs.
The system, from privately-owned
British company, London based Flight Solutions, will help improve efficiency
weekly speeding up passenger and ground handling (hitherto a manual process)
through the fast capture of passport or other identity documents, automated
generation of flight manifest and the bar-coding of baggage tags for positive
identification and baggage reconciliation.
The flexible (eDCS) system,
designed specifically for FBOs, was installed in late February. Training was
carried out in April and ‘it is up and running really well,’ said Harrods
Aviation Sales and Marketing Director,
Will Holroyd.
‘With this investment, we are
well prepared for the stepped up requirements of electronic passenger and crew
manifest data for Border Force that are being introduced and for UK Department
for Transport (DfT) security compliance to the baggage process.’
This summer both FBOs are seeing
bigger groups (music tours, sports charters, including World Cup movements) pass
through its FBOs.
‘The eDCS solution is a
simple but effective, off the shelf solution which is great for support out on
the ramp too, enabling ground handlers to quickly deal with any bag changes
required. It is competitively priced, fit for purpose and tried and proven,
which is why we chose it,’ added Harrods Aviation
Kerry Besgrove,
Operations Director.
‘We're delighted to be
expanding our business aviation activity with the prestigious and busy Harrods
Aviation’s FBOs at Luton and Stansted,’ said
Paul Secker,
founder and CEO of Flight Solutions. Our technology will help them to be more
efficient and give them time to focus on what they are so skilled at; excellent
customer service.’
Flight Solutions’ CEO Paul Secker
will be in Geneva for EBACE (28 to 31 May 2018) and is looking forward to
meeting with expanding business aviation FBOs in Europe.
Their solutions have been
operational at other FBOs including at TAG Farnborough Airport for three years
and since 2012 at the Inflite Jet Centre at London Stansted.
Falcon Aviation at Al Bateen
Executive Airport, Abu Dhabi, introduced the system in 2016 (when it was white
labelled as LocalCheck). It has helped the operator achieve regular on time
performance with its 12 daily flights between Al Bateen to Zurku Island
transporting 700 passengers a day. The operation, using Bombardier Q400
turboprops, supported 215,000 passengers in 2017. |