TAG Aviation Asia is set to operate a Fixed
Base Operation at Macau International Airport.
The Hong Kong headquartered operator has
agreed to a six-year concession agreement with the Macau Airport Authority (CAM-Sociedade
do Aeroporto Internacional de Macau S.A.R.L.) to provide a full-service facility
operation, 24/7, at this international destination.
Macau is the first destination FBO for TAG
Aviation within the Asia Pacific region and is in full alignment with the
operator’s goals of continuing to expand its business to meet the continuing
growth in the Asia Pacific region. The FBO is scheduled to be operational the
fourth quarter of 2018 at Macau International Airport to commence serving
business aircraft.
“The Macau FBO is a unique opportunity for TAG
Aviation to continue to expand its global network to deliver world-class FBO
services in the Asia Pacific region," said
Erturk Yildiz,
Accountable Manager, TAG Macau FBO. "Macau is fast becoming a destination of
choice and the Government is fully supportive to promoting the growth of
business aviation.”
TAG Asia’s Macau FBO will join TAG’s other FBO
networks based at Farnborough, Geneva and Sion to continue to provide the very
best integrated FBO services. TAG Farnborough Airport in the UK and TAG
Aviation’s Flight Centre based at Geneva International Airport are repeatedly
voted some of Europe's best private jet facilities which recognises the superior
quality customer services and amenities that are available for passengers,
pilots and flight crews.
Redefining the simplicity of private jet
aviation
Private Jet travel is not only a fast, ultra
convenient and safe mode of transport, it also opens up the freedom and
flexibility that is associated with owning or chartering a private aircraft.
TAG Aviation recognises that its clients want
to enjoy all these benefits but in the most straightforward way possible and one
that will exceed their expectations. For this reason TAG continues to develop
new programs and products to further enhance every client’s travel experience.
For charter clients, TAG Aviation has designed
the new ONE Account which is a unique and transparent alternative to traditional
jet cards and fractional ownership and removes the complexity and jargon often
associated with competitor programs. Cutting unnecessary administrative
formalities and increasing operational efficiency, clients will now have the
opportunity to enjoy a customer focused charter experience like never before.
With no contract to sign, customers simply
contact their designated Account Manager whenever they require a jet or charter
solution. There are no time restrictions, geographical limitations or minimum
number of flying hours and prices are all inclusive on a fee per-hour basis. The
ONE Account by TAG offers unrivalled flexibility and unrestricted freedom which
combined with the levels of service expected from TAG creates a very attractive
jet travel option.
In addition, TAG’s comprehensive
understanding of its aircraft owners’ needs, both on the ground and in the air,
will assure new clients who come onboard of an optimum travel experience. This
has been enhanced further by the introduction of a new Aircraft Management Fees
structure which will also prove popular with aircraft owners whose private jet
needs vary throughout the year and who want the guarantee that they will only
pay for the preparation and use of an aircraft on a personal requirements basis.
Based on a fee per hour in the case of flight only this new structure combines
simplicity and transparency to make this new Management Program the most
attractive of the market.
Simplification also extends to
the streamlining of TAG Aviation’s maintenance services operations, with the
launch of a Maintenance Control Centre (MCC) to centralise the management of all
AOGs and MRT requests, with one Customer Service contact number available 24/7
to request technical assistance throughout its ten International MRO maintenance
centres which comprises six throughout Europe as well as Lomé (Togo), Hong Kong
in Asia, Luanda in Angola and Sheremetyevo in Moscow.
TAG Aviation remains committed to
delivering seamless clarity for its clients in everything it does and delivering
the highest possible private aviation operating standards right across the range
of services it operates. From maintaining the safest, most efficient maintenance
services operations through to providing the widest choice of aircraft for
charter, TAG continuously strives to deliver an unrivalled customer service
experience that surpasses the exacting needs of every client and their
individual lifestyle choices.
New Maintenance
Control Centre in Portugal
TAG Aviation is creating a Maintenance Control
Centre (MCC) at Lisbon/Cascais Aerodrome (LPCS) from June 2018.
This will enhance TAG Aviation's current
Mobile Repair Team (MRT) operations, with maintenance services support now
available from eight locations throughout Europe.
The MCC will simplify the centralised handling
of all AOGs and MRT requests, with one Customer Services contact number,
available 24/7, to request assistance from TAG’s highly-trained technicians.
TAG’s dedicated maintenance services teams will be able to swiftly respond to
clients’ requests, even at short notice, and can be dispatched from anyone of
its locations.
“One central contact number empowers our
maintenance services teams to be able to respond very speedily to our clients’
needs across the full range of maintenance service capabilities we operate,
minimising downtime, and further supporting our on-going commitment to maximise
the efficiency of our clients’ operations”, said
Franck Madignier,
President Maintenance and FBO Services, TAG Aviation Europe.
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TAG has approved MRO maintenance centres right
across Europe, including Geneva, Sion, Paris, Lisbon, Farnborough, Cermont
Ferrand as well as Lomé (Togo), Hong Kong in Asia and recently opened line
stations in Luanda in Angola and in Sheremetyevo in Moscow. TAG Maintenance
services is approved by all main aircraft manufacturers and certified to
undertake work on over sixty aircraft types.
TAG Aviation Geneva becomes Authorised Service Facility
Network for all Bombardier business aircraft
TAG Aviation Geneva’s current status as an
Authorised Service Facility (ASF) for Bombardier Learjet and Challenger aircraft
has been extended to also include Global business jets.
The centre is now able to provide line
maintenance services for Global Express, Global Express XRS and Global 5000
aircraft, as well as Global 5000 and Global 6000 aircraft equipped with the
Bombardier Vision flight deck.
This new capability strengthens TAG Geneva’s
service offering for the Bombardier product line and complements the wide range
of high quality maintenance service facilities already available at TAG’s other
maintenance bases in Le Bourget and at Farnborough Airport, which have been
Bombardier ASFs since 2013 and 2006, respectively.
“We enjoy an excellent relationship with
Bombardier and because we have the ability to provide services for all
maintenance events within our network it is only natural that the progression of
our business in Geneva adds the Global aircraft ASF designation”, said
Franck Madignier,
President Maintenance and FBO Services, TAG Aviation Europe. “This welcome
extension will further reinforce Bombardier’s strong OEM support in the region
and ensures that our customers have on going access to the highest quality
maintenance and support services at all times.”
“TAG perfectly complements our growing
European network that recently saw the expansion of line maintenance and mobile
response capabilities. Through this relationship with TAG, Bombardier’s
customers have access to even more industry-leading maintenance services in
Europe, where more than 600 Bombardier business aircraft are active,” said
Jean-Christophe Gallagher,
Vice President and General Manager, Customer Experience.
TAG Farnborough Airport selected as location for new
Gulfstream UK Service Centre
Europe’s leading business aviation
airport, TAG Farnborough Airport has been chosen as the location for Gulfstream
Aerospace Corporation’s London Area Service Centre with a state of the art,
purpose-built facility expected to be operational by the third quarter of 2020.
The new MRO facility will include office space, customer areas, shop space and a
hangar able to accommodate up to 13 large-cabin aircraft. Significant ramp space
will also be included, along with a car parking area. The entire facility is
projected to cover approximately 180,000 to 220,000 square feet/16,723 to 20,439
square metres.
“We are delighted that Gulfstream has selected TAG Farnborough Airport as the
location for its new MRO. We welcome this investment which will benefit the
regional economy and underpin the airport’s role in supporting jobs and economic
development. As Europe’s leading business aviation airport and a London gateway,
we are well placed to meet the specific requirements of Gulfstream and its
customers,” said
Brandon O’Reilly,
CEO TAG Farnborough Airport.
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Impression of the new Gulfstream MRO facility. |
“We chose TAG Farnborough Airport because it is a London gateway airport
dedicated exclusively to business aviation. Frequented by many of our operators,
it offers amenities that complement our brand, with the space required for our
current construction plans and future growth,” said
Derek Zimmerman,
president, Gulfstream Product Support. “In the last six months, we’ve announced
several new MRO facilities and expansions, including Van Nuys, California;
Appleton, Wisconsin; Savannah and now the United Kingdom. The growth of the
Gulfstream fleet and increased size of our aircraft are driving the need for
continued growth and additional capacity in our service centre network.”
Graham Stuart,
Minister for Investment said: “TAG Farnborough Airport being selected as the
location for the new MRO facility is yet another vote of confidence in the UK’s
aerospace sector, which is already responsible for 17% of the entire global
aerospace market. “As an international economic department, DIT will continue to
encourage investment from overseas. Earlier this month we launched a new online
portfolio of investment opportunities worth £30bn, and in turn this will drive
growth and create jobs in our economy.”
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